Carol Craft values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

When you visit our site or place an order, we may collect the following information:

• Personal details such as your name, email address, and billing information
  
• Information you choose to share with us related to your custom song (stories, messages, preferences, or details you provide)
  
• Technical information such as IP address, browser type, and device data (collected automatically)
  

How We Use Your Information

We use your information to:

• Create and deliver your custom song
  
• Communicate with you about your order or questions
  
• Process payments and fulfill purchases
  
• Improve our website, services, and customer experience
  
• Comply with legal or regulatory requirements
  

We only collect information that is necessary to provide our services.

Personal Stories & Creative Content

Any personal stories, messages, or details you provide for the purpose of creating a custom song are treated with care and discretion. This information is used solely to complete your order and is not shared publicly without your consent.

Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party services only as necessary to:

• Process payments
  
• Deliver digital products
  
• Operate and maintain our website
  

These providers are required to protect your information and use it only for authorized purposes.

Cookies & Tracking

Our website may use cookies and similar technologies to:

• Enable site functionality
  
• Analyze site traffic and performance
  
• Improve user experience
  

You can control or disable cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
  
• Request corrections or updates
  
• Request deletion of your personal data, subject to legal or business requirements
  

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: support@carolcraft.com

 - Carol Craft 2025